The current competitive environment requires businesses to design and manage their business processes effectively to compete more successfully in the marketplace.
Business process optimisation is an approach underlying which is a set of scientific management tools aimed at improving the efficiency and effectiveness of an organisation’s processes by highlighting areas that require improvement or change, with a view to determine the best processes given the context and to improve the manner in which business is conducted. The final goal is to eliminate unnecessary tasks or operations, as well as to automate and consolidate processes to achieve the highest return from an organisation’s asset and employee base.
Managing the resources of an organisation effectively is critical to business success. Organisations compete for expensive and scarce resources. As a result of these challenges, successful process optimisation and consolidation endeavours transform the costs of resources and competitive pressures into efficient business practices and processes.
Assessing and reconfiguring business processes is one way that can lead to organisational improvements and, as such, has considerable benefits. Organisations that focus on continuous improvement and optimisation of business processes have benefited from:
- Greater efficiency;
- Waste reduction;
- Increased stock turnover ratios and correspondingly decreased stock levels;
- Labour cost reductions;
- Direct cost reductions;
- Improved quality;
- Greater customer satisfaction;
- Shorter turnaround times and cycle time;
- Greater degrees of harmonisation and standardisation;
- Consolidation of processes.
The consolidation of similar, duplicate or redundant activities in a business process is considered to be another way of attaining business process optimisation in practice. The main objective behind process consolidation is to simplify the structure, improve the workflow and reduce costs. Determining which activities can be handled or combined into a single operation, thereby eliminating any unnecessary steps, reduces the overall process cycle time. Apart from eliminating duplicate or redundant functions, processes should be redesigned with the aim of reducing customisation and increasing standardisation.
Several studies arrive at the conclusion that one of the worst organisational practices is due to the embedment of organisational memory. When corporate executives find themselves in a rut, the first thing they try to do to get out of it is that they do more of what has worked in the past. Under several circumstances, this means that what was initially a rut is eventually dug deeper into a grave. Our process optimisation and consolidation services give your organisation the opportunity to undertake an independent assessment to review and identify obsolete processes and to replace them with optimised and more cost-efficient ones. Our team’s experience and knowledge will contribute to the undertaking of detailed analyses with a view to critically evaluate your current business processes and recommend improvements. Our professional advice will cover all the business areas that require process optimisation and consolidation together with the implementation of recommendations resulting from the analysis.